Garbage Disposal Not Working? Common Problems and Fixes
A dead or humming garbage disposal is usually a jam, a tripped reset button, or a failed capacitor. Here are the fixes Hershey homeowners can try first.

A garbage disposal that won't turn on is almost always a tripped internal reset button, a jammed flywheel, or a burnt-out motor. A disposal that hums but won't spin is nearly always jammed. Both are fixable, and in most Hershey homes you can diagnose the problem in under five minutes with a flashlight and an Allen wrench.
We're Plumber Hershey PA, and we repair disposals across Hershey, Palmyra, Hummelstown, and Derry Township every week. Below we walk through the exact problems we see, the reset steps that work, and the point where a repair stops making sense. If your kitchen sink is also backing up, that's a different problem - see our drain cleaning Hershey PA page for that.
Why Your Garbage Disposal Stopped Working
Garbage disposal not working in Hershey PA usually means one of four things: the unit lost power, the flywheel is jammed, the motor has failed, or the wall switch or outlet has no current. The order matters - check power first, then the jam, then the motor.
Disposals are simple machines. A motor spins a plate with two swiveling impellers that fling food against a stationary shredder ring. When something hard - a chicken bone, a peach pit, a piece of silverware - gets wedged between the impellers and the ring, the motor stalls. If the motor is still getting power, it hums. If the thermal overload tripped, it goes silent.
Here's the order we check in:
- Wall switch on, breaker not tripped.
- Red or black reset button on the bottom of the unit pressed.
- Flywheel spun free with a 1/4-inch Allen wrench in the bottom center socket.
- Motor windings tested for continuity if the first three check out.
That sequence solves roughly 8 out of 10 no-power calls we run in Hershey.
How to Reset a Garbage Disposal in Hershey
To reset a garbage disposal in Hershey, unplug the unit or kill the breaker, then press the small red reset button on the bottom of the disposal housing until it clicks. Wait 60 seconds, restore power, and flip the wall switch. If it hums and stops again, the flywheel is jammed and the reset alone won't fix it.
Two things trip the reset more than anything else in this area. The first is overloading the unit - Hershey kitchens tend to run big holiday meals, and a full sink of potato peels will trip a 1/2-horsepower motor every time. The second is a slow drain that lets food sit in the grind chamber and harden overnight.
If your reset trips again within a minute of restarting, stop pressing it. Each reset cycle pushes current through a motor that's already struggling, and you'll cook the windings. That's the point where a call to us is cheaper than a new disposal.
Common Garbage Disposal Problems Hershey Homeowners See
Common garbage disposal problems Hershey homeowners call us about fall into five buckets, and each has a distinct symptom. Match your symptom to the list before you buy anything.
No power at all - silent when switched on
Either the reset button popped, the breaker tripped, or the outlet under the sink lost power. Test the outlet with a lamp or phone charger. If the outlet is dead, the problem is electrical, not the disposal.
Hums but won't spin
Classic jam. Something is stuck between the impellers and the shredder ring. This is the single most common call we get, and it's usually fixable in one visit.
Leaks from the bottom of the housing
A leak from the bottom of the unit - not the sink flange, not the drain pipe - means the internal seal has failed. That's not a repair. The unit is done.
Drains slowly or backs up
The disposal is fine; the trap or branch drain is clogged. Grease, coffee grounds, and rice are the usual culprits. This is a plumbing problem, not a disposal problem.
Loud rattling or metal-on-metal grinding
A loose mounting ring, a foreign object in the chamber, or worn impellers. If you hear metal grinding, shut it off immediately - you're damaging the shredder ring.
If your kitchen sink drains slowly even with the disposal running, that's a sign the clog is downstream. Our team handles sink repair Hershey PA calls like this constantly, and we can usually clear the trap and test the branch line in the same visit.
Garbage Disposal Humming Repair Hershey PA
Garbage disposal humming repair in Hershey PA starts with freeing the flywheel, not replacing the unit. A humming disposal is a disposal that still has a working motor - it just can't turn. Free the obstruction and it usually runs like nothing happened.
Here's how we do it:
- Kill power at the breaker or unplug the unit under the sink.
- Insert a 1/4-inch Allen wrench into the hex socket on the bottom center of the disposal.
- Work the wrench back and forth until the flywheel turns a full rotation. You'll feel it break free.
- Reach in with tongs or needle-nose pliers and pull out whatever was jammed - bone, pit, glass, silverware.
- Run cold water, restore power, and switch on for 5 seconds.
If the flywheel won't turn at all with the wrench, the motor bearings have seized or the impellers have broken loose. At that point the unit is done, and we'd quote you a garbage disposal replacement Hershey instead of a repair.
One more thing: never pour drain cleaner into a humming disposal. It won't free a mechanical jam, and if the unit later leaks, you're now dealing with caustic liquid on your cabinet floor.
DIY Garbage Disposal Fixes Hershey PA Homeowners Can Do
Can I fix a garbage disposal myself in Hershey PA? Yes - for jams, reset trips, and slow drains, most homeowners can handle it with basic tools. Anything involving the motor windings, the internal seal, or the electrical circuit is a job for a licensed plumber.
Safe DIY fixes:
- Reset the unit after an overload. Press the red button, wait a minute, retry.
- Free a jam with the Allen wrench method above.
- Flush the trap by running cold water for 30 seconds after every use.
- Tighten the mounting ring if the unit rattles - a 1/4-turn with a screwdriver usually does it.
- Clean the splash guard with warm soapy water if food is backing up into the sink.
Don't DIY:
- Replacing the motor or capacitor.
- Any repair that requires removing the unit from the sink flange.
- Anything involving the wiring inside the disposal housing.
If you've done the reset and the Allen wrench trick and the unit still hums, stop. You're now looking at a motor problem, and the next step is a diagnostic. Our team runs garbage disposal repair Hershey PA calls with a flat diagnostic, and we tell you on the spot whether it's a repair or a replacement.
Common Mistakes and What to Watch Out For
The most expensive mistake we see is repeated resetting. A homeowner hits the reset button five or six times, the motor overheats, and a $180 repair becomes a $400 replacement. If the reset trips twice, stop and call.
Other mistakes:
- Running hot water through the disposal. It melts grease that then re-solidifies in the trap. Always run cold.
- Grinding fibrous foods. Celery, corn husks, and artichoke leaves wrap around the impellers and stall the motor.
- Pouring coffee grounds down the drain. They look fine going in and then pack into a brick in the P-trap.
- Using chemical drain cleaner on a jam. It won't help, and it can damage the seals.
- Ignoring a slow drain. A slow drain plus a disposal is a backup waiting to happen.
If your disposal drains slowly and you've already snaked the trap, the clog may be further down the branch line. We handle sewer line cleaning Hershey PA for the cases where the blockage is past the trap and into the main.
When to Call a Professional
Call a professional when the flywheel won't turn with the Allen wrench, when the unit leaks from the bottom housing, or when the reset trips twice in a row. Those three symptoms mean the motor, seal, or capacitor has failed, and no amount of resetting will bring it back.
We also get called when a disposal replacement turns into a bigger job - the old mounting ring is corroded to the sink flange, the sink itself is cracked, or the wiring under the sink doesn't match current code. If you're replacing a unit that's more than 10 years old, plan on replacing the mounting assembly at the same time. It's a $25 part and it saves a return visit.
Plumber Hershey PA handles disposal diagnostics, repairs, and replacements across Hershey and the surrounding townships. We quote the repair or replacement before we start, and we test the unit and the drain line before we leave.
Frequently Asked Questions
Why is my garbage disposal not working in Hershey PA?
In Hershey, the top three causes are a tripped reset button, a jammed flywheel from food or a foreign object, and a failed motor on a unit older than 10 years. Check the reset first, then the Allen-wrench spin, then call us if both fail.
How do I reset a garbage disposal in Hershey?
Kill power at the breaker, press the red reset button on the bottom of the unit until it clicks, wait 60 seconds, restore power, and switch on. If it trips again within a minute, the flywheel is jammed and resetting won't fix it.
Can I fix a garbage disposal myself in Hershey PA?
Yes for jams, reset trips, and slow drains. Use a 1/4-inch Allen wrench to free the flywheel and pull out the obstruction with pliers. Anything involving the motor, capacitor, internal seal, or wiring is a licensed-plumber job.
When should I replace my garbage disposal in Hershey?
Replace when the unit leaks from the bottom housing, when the flywheel won't turn by hand, or when it's over 10 years old and has needed two or more repairs. Typical 2026 replacement cost in this area runs $200 to $450 installed, depending on horsepower and whether the mounting assembly needs replacing.
Why does my disposal hum but not spin?
A hum means the motor has power but the flywheel is jammed. Free it with the Allen wrench method, remove the obstruction, and retry. If it still hums after that, the motor or capacitor has failed and the unit needs replacement.
Get Help with Plumbing in Hershey
If your disposal is dead, humming, or leaking, we can diagnose it in one visit and tell you straight whether it's a repair or a replacement. Call Plumber Hershey PA at (717) 607-0560 and we'll get your kitchen back to normal.